ABSTRACT

As we have collated this book over the past 9 months, the value of UX research methods derived from the worlds of anthropology and design has only become more apparent and obvious to us. Better still, it is clear that we are by no means alone in these endeavours. Librarians all over the UK and beyond have started to see for themselves the riches that these techniques can offer, whether they are observing user behaviour, designing new spaces or products (often in direct collaboration with students), or simply connecting with their students more.