ABSTRACT

This chapter demonstrates that Community-oriented policing (COP), when done well, has the potential to improve officer well-being in a number of domains, including job satisfaction and performance, safety, and perceived support from the community. The COP is a law enforcement philosophy that partners police and citizens in identifying and responding to crime problems. In 1994, the Office of Community Oriented Policing Services was created as a branch of the United States Department of Justice under the Violent Crime Control and Law Enforcement Act, with a budget of almost $150 million to encourage agencies to implement COP and hire COP officers. The most recent Law Enforcement Management and Administrative Statistics (LEMAS) survey, conducted in 2013, indicates that there was a significant increase in the number of police departments including a COP component in their mission statements over the past decade. Wycoff and Skogan found that when officers believed that participatory management was being practiced, their performance improved.