ABSTRACT
This book has taken you on a journey into the not so obvious world of planning and running interviews. Chapters 1 and 2 explored how to go about planning in general and then specifically for an interview. Chapter 3 then examined an interview in depth, identifying key elements such as strategy, goals and context. This in and of itself is useful but analysis is required to work out what the key points are that your clients need to be discovered and expressed to ensure their strategic requirements are correct. Chapter 4 showed how to conduct quick content analysis and then how to tabulate the results accordingly. A picture paints more than a thousand words. Chapter 5 explains and shows you how to simply create complex and highly expressive goal and context models as a means of validating visually those strategic requirements. Visualisation is a powerful tool. But this is still not the full story because your client would like to see a coherent report and presentation. These are detailed in Chapter 6 using the example case study.
