ABSTRACT

Safety organizations must be involved in enough everyday organizational activities to have a finger on the pulse of the organization and to be seen as a constructive participant in the organization's activities and decisions that affect the balance across safety and production goals. Safety organizations are at great risk of becoming information-limited as they can be shunted aside from real organizational decisions, kept at a distance from the actual work processes, and kept busy tabulating irrelevant counts when their activities are seen as a threat by line or by upper management. The safety organization's mission then is to monitor the organization's resilience including the ability to make targeted investments to restore resilience and reduce brittleness. As a result, the safety organization becomes a contributor to all of the organization's goals – by enhancing resilience both safety and production are balanced and advance together as new capabilities arise and as the organization faces new pressures.