ABSTRACT

Customers for the High End, just as any other customers, whether luxury or bargain basement. Fortunately, in recent years other methods have emerged to understand the customer mind. When the salesperson interacts with a prospective customer, it is important to identify the mindset profile of this person in order to offer the appropriate High End product or service. Once the customer assigns his ratings, the information goes to a computer, which calculates the segment to which the person belongs, along with a recommended script for people in that segment. At the end of the profiling, High End Typing Tool (HETT) generates a report showing the signature of the profiled prospect customer which graphically could be depicted. Finally, people might envision a time where the typing or sequencing of the High End mind could be embedded in an RFID tag.