ABSTRACT

In this chapter, the authors focus on team cognition notion of macrocognition in teams to consider teams in complex problem-solving environments. They follow recent thinking on team problem solving, which has differentiated between traditional team cognition approaches to understanding interaction and macrocognition in teams. The authors examine and emphasize the knowledge-building process and its intrinsic importance to how they are conceptualizing macrocognition in teams. Their goal is to explicate this process in order to take the steps necessary to measure what they argue is a foundational process of team macrocognition. The authors provide not operational definitions of foundational process of team macrocognition; rather, they provide conceptual definitions of knowledge building as this is a critical precursor to measurement. The authors conclude with a definition of knowledge building as it occurs in macrocognition in teams, centering on the notion of actionability, and demonstrate how these can be fit together in support of measuring a core part of complex collaborative problem solving.