ABSTRACT

This chapter discusses the development and use of naturalistic decision-making-based collaboration scenarios for better understanding the macrocognitive processes of team collaboration. By better understanding the processes of team collaboration through empirical research more effective team collaboration tools can be developed. The cornerstone of Naturalistic Decision-Making research is the Cognitive Task Analysis (CTA). The CTA provides a procedural methodology for understanding the cognitive skills used by experts performing a given task. Event-based scenarios are used extensively throughout the fields of business, education and research. In collaboration research, four types of scenarios are commonly used: gaming or pictorial scenarios, one dimensional scenarios, multidimensional scenarios, and multidimensional or multidomain scenarios. The complexity of multidimensional or multidomain scenarios ensures a sense of realism and operational relevance as it applies across integrated domains. It requires situational constraints, for example time pressure, information uncertainty, dynamic information, cognitive overload, to ensure the realism critical to content validity.