ABSTRACT
The purpose of this research was to explore and extend the theoretical foundations for a DSA proto-theory laid by Stanton et al. (2006) and to investigate the concept further in terms of its measurement and its implications for collaborative system, training programme and procedure design. In order to extend Stanton et al.’s (2006) theoretical foundations the final phase of the research involved developing a prototype model of DSA in complex collaborative environments based on the findings derived up to this point. In particular, an explanation of how DSA functions in complex collaborative environments, along with the factors affecting it, was required. This chapter presents a model of DSA in complex collaborative environments that was formulated based on the findings of the research up to this point.
