ABSTRACT
Life is never easy, nor it would seem was it ever meant to be. In any profession or workplace, there will always be the need to find more efficient, as well as more reliable, ways of doing things. For employers, there are cost implications and for employees, the sometimes seemingly impossible goal of job satisfaction. Perhaps in some circumstances, it is desirable for the credit manager to see and approve every single customer order that is received – in the vast majority of trades and industries, this is, of course, time consuming and totally unnecessary. Indeed, the credit manager should only need to see the exceptions, or those orders where customers do not fit previously judged and established criteria. The principle is to decide beforehand what a customer is worth, what level of exposure would be considered acceptable and what would be the likelihood of that customer meeting obligations on time. These criteria can easily be computerised, enabling orders to go whistling through without interruption on the provision that those criteria are met.
