ABSTRACT
This chapter focuses on the work of public libraries in communities. It explores the concept of the knowledge commons, which is derived from the historical commons, and which refers to knowledge resources that are made freely available for all in society to build relationships, culture, and democracy. The concept of the knowledge commons purposes communities for collective action and enables them to become co-producers and participants in the commons, instead of mere end consumers. Resources in the knowledge commons, representing such knowledge, are brought in by members of the community and shared collectively and equally with others. As central and integrated facilities in the community, public libraries provide local public spaces and knowledge, possessing the potential to engage communities proactively. The chapter discusses two case studies of public library services from Victoria, Australia, using pragmatic examples to demonstrate how information and communication technologies support library services and help enhance social ties and foster connectedness in local communities.
