ABSTRACT
This chapter presents a study of the effectiveness of an armoured brigade headquarters (HQ) in three specific respects. These are how the HQ staff is dimensioned in relation to its tasks, how staff processes work and how the HQ's Standard Operating Procedure (SOP) and battle rhythm function, especially in the light of the HQ's organization and work processes. Results generated by the Command Team Effectiveness (CTEF), and quality measurements on orders and reports, indicate that the HQ worked well during the entire exercise; the SOP and battle rhythm worked fairly well. CTEF was developed through several steps within a NATO Research and Technology Organization project. The study was designed as a survey study, based on CTEF; workload measurement according to the Borg scale; subjective quality assessments of the brigade HQ's orders and reports; and verification that the brigade HQ applied its SOP.
