ABSTRACT

Management consultants are typical examples of the rise of experts in contemporary society, and Alexius has already shown in Chapter 2 that attempts to “professionalize” them have not been very successful, and Näslund and Pemer showed in Chapter 8 that interpersonal trust is a common way for management consultants to establish themselves as reliable service providers toward their clients. Such qualifi cation of expertise and legitimization of experts is not transparent, and thereby diffi cult to assess for externals. Still, the qualifi cations are likely to contribute to order for those who have internalized them. Based on studies of how management consultants construct the services they deliver, this chapter will discuss what this order consists of.