ABSTRACT
This chapter examines sustainability as a value parameter within Facilities Management (FM) and Corporate Real Estate Management (CREM). The overall objective is to provide a common approach for measuring and managing sustainability impacts throughout a building’s life-cycle. Public and private sector organisations, as building owners, facilities managers and users are addressed as primary internal stakeholders in the value chain; external stakeholders are considered as the wider benefi ciaries of sustainability improvements at the community, regional, national and global levels. The framework outlined in this chapter will enable organisations to release latent value through the transition to more sustainable FM and CREM operations, while simultaneously helping society address its wider sustainability goals. However, the key to realising this latent value is the ability to identify the links between value parameters, sustainability and organisational goals, which will be addressed in this chapter.
