ABSTRACT

Bureaucratic organization of group care services has cost us ethically and pedagogically by constraining and demoralizing staff and clients and in the creation and recreation of a direct care practice in disarray. Business management theorists have been struggling with many of the same issues, and it is suggested that new management conceptions point the way towards pedagogical organization that is supportive of human development. Changes will require that we have (1) a conceptual understanding of practice based on line worker autonomy, a collegial working environment, collaborative relationships with clients, and an ideologically oriented program; (2) an implementation strategy for the transition to the new model; and (3) an understanding of how current fiscal realities can accommodate it.