ABSTRACT
The perceptions of 276 residents and 94 staff of the systemic characteristics of a residential long-term care facility were examined. Factor analysis of resident and staff responses to questionnaire items yielded a five-factor, sixteen-item solution with a comparative fit index of .97. Comparison of resident and staff perceptions of the quality of these components, resident satisfaction, and resident control indicate that: (1) Staff members feel that residents are more involved and influential in the facility than residents themselves feel they are (p < .001); (2) Residents feel that their relationships with other residents are better than staff think they are (p < .05); and (3) Staff underestimate the degree of control residents feel they have over what is important in their lives 150(p < .001) and overestimate the contribution of facility components to such feelings (p < .05). [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <getinfo@haworthpressinc.com> Website: <https://www.HaworthPress.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.HaworthPress.com> © 2002 by The Haworth Press, Inc. All rights reserved.]
