ABSTRACT
A medium-sized academic library’s cataloging department describes the strategies employed when requests for materials-cataloging services from university departments outside the library, followed by the initiation of an Institutional Repository (IR) project, brought opportunities to redefine its perceived role. A service-oriented mindset facilitated the creative repurposing of staff, students, and skills in order to integrate these new formats and processes (both physical and digital) into departmental workflows. Cataloging staff rose to the challenges, gaining satisfaction with new skills learned and a sense of accomplishment at creating order from chaos.
