chapter  10
13 Pages

Mental health interpreting

Challenges and opportunities
WithHanneke Bot

Interpreting is very important in mental healthcare for migrants who do not (yet) speak the language of their destination country. As interpreting over a telephone connection is so much less costly than face-to-face (f2f), the telephone is often used, but not much liked by, interpreters and professionals alike. This article investigates the problems that arise in over-the-phone interpreting compared to f2f and concludes that these mostly arise in the turn-taking arena rather than in the interpretation proper. The article concludes with some simple but necessary measures that can increase the working pleasure of interpreters over-the-phone and help their professional users to use the medium confidently.