ABSTRACT
This work intended to investigate and analyze the work-related accidents that occurred in the Municipality of Oeiras. The investigation focused on the accidents that took place within the Division of Waste Collection from the Department of Urban Hygiene. It covered a three-year period (2014 to 2016) using a formal and structured process—RIAAT (Recording, Investigation and Analysis of Accidents at Work). Therefore, the workers’ characterization, the accidents’ characterization and accidents’ investigation were, as well, included. The application of the RIAAT process was made up of the reclassification and recoding of 109 accidents and the in-depth investigation of 19 accidents, by means of the application of semi-structured interviews, to the victims. The results of the study reported the type of accident that occurs most frequently and the factors (human errors, contributory individual factors, workplace factors, and the organizational and management factors) that effectively contributed to the occurrence of the accidents.
