chapter  4
26 Pages

Promoting Student Success

WithCorlisse Thomas, André McKenzie

In Chapter 4, Dr. Corlisse Thomas and Dr. André McKenzie examine both the challenges and successes in meeting the needs of students who attend urban-serving institutions. The discussion focuses on wrap-around support programs, the role of student services in the growing number of graduation initiatives, and the importance of designing culturally relevant/responsive student services that reject a deficit framework. This chapter also explores the creativity with which student affairs leaders must approach their work with staff in order to best serve the needs of students.