ABSTRACT

This chapter examines accessibility through the lens of user experience, noting the liminal position that accessibility maintains within computer science, and the marginalised position of many computing sciences within critical disability studies. It argues that accessibility is a key to social inclusion; however, attention to accessibility in the digital realm is inadequate. A focus on accessibility for disabled people has a secondary benefit of anticipating and accommodating unexpected and diverse interaction scenarios involving a wider audience. Traditionally, disability and technology converge in two domains. First, the domain of assistive technology covers the use of technology to reduce or overcome the effect of a disability on the successful use of digital product. Second, the domain of inclusive design covers the tools and methods available to digital product teams to create products that can be used by people with disabilities, using the appropriate assistive technology if necessary.