ABSTRACT
This chapter focuses on how psychometric assessments can be used in team coaching to deepen the understanding by highlighting members’ strengths, potential deficiencies, values and shared blind spots. It explores some of the benefits and potential pitfalls of the use of psychometrics in a team coaching context, followed by an illustrative case study from a financial institution exploring the impact of personality, values and derailers on team dynamics. The chapter introduces the benefits of using psychometrics in team coaching, including speeding up the team coaching process and providing a common language to facilitate discussion. Each team member completed the diagnostics before undergoing one-to-one feedback with a qualified psychometric practitioner and coach ahead of the team coaching session. The psychometrics revealed that over 80% of the case study team in the financial institution fell into the Relationships role, with only one individual filling each of the Process and Pragmatism roles.
