ABSTRACT

The technology leaders are those responsible for how the digital strategy, or equivalent, supports their university’s mission, including its education strategy. The participants were predominantly chief information officers or directors of IT. The facilities leaders are those who are responsible for how the estates strategy supports the university mission, including its education strategy. Education strategy is the means by which a university community decides on key priorities for courses, curricula, learning and teaching, learning spaces, learning resources, and so on over the next time period. Education strategy is normally intended to complement other institution level strategies, such as research and international. Governance is the mechanism by which the university implements strategy: how decisions are made, how progress is measured, how priorities are determined, how processes need to adapt and change in order to make strategy work. Funding offers the means by which the university provides resources that enable strategy to be shaped by governance and implemented through management processes.