ABSTRACT

This chapter focuses on the linkages between some of the latest developments in information technology and organisational design and managerial control. It explains the relationships between the uses of the new technology in production processes, offices and accounting systems, consideration will be given to the structural implications of the utilisation of information technology in the areas of organisation related most closely to organisational administration and policy formulation. Information technology is not generally used as a precisely defined concept, but rather its employment is generally taken to cover a broad category of technological developments relating to the creation, transmission, manipulation and presentation of data. These developments are largely based on silicon chip microelectronic circuitry and are mainly directed towards coranunication, computation and control. The implications of the operating technology employed and of technological change for the design of organisational structures and systems of control have been the subject of a large amount of research and theoretical dispute.