ABSTRACT
The utilization of Information Technology/software systems is considered a proactive measure for reducing medication errors, providing clinical efficiency and improving patient safety. However this has added a layer of risk that can potentially harm patients and compromise safety. A comparative study using specific accident models; the Human Factors and Classification Systems (HFACS) and Accident Mapping (AcciMaps) was utilized on a health IT related case study analysis of medication error relating to the Computer Provider Entry System (CPOE). The results (outcomes) of the analyses were compared using the usage characteristics criteria developed by Underwood and Waterson (2014). The usage criteria framework focuses on ease of learning (usability), data requirements, validity and reliability of analysis. The second objective of our study discusses the limitations of both models and proposes a way forward on enhancing the usability, validity of results and more importantly the reliability of the AcciMap approach for accident analysis in healthcare.
