chapter  2
82 Pages

ISO certification for the construction industry

ByAbdul Razzak Rumane

Construction projects are mainly capital investment projects. A construction project comprises building materials, electromechanical items, finishing items and equipment. Construction projects have the involvement of many stakeholders; however, the following three are the main participants: project owners; design firms; and contractors. In the construction sector, the compliance with minimum standards in implementation of workmanship, materials, products, systems and processes provides a competitive advantage in terms of customer satisfaction and achievement of a qualitative, competitive and economical project. Standards are used to ensure that a product, material, system or service measures up to its specifications and is safe for use. The International Organization for Standardization has given the importance of standards as follows: Standards make an enormous contribution to most aspects of our lives. A quality management system is made up of elements having a functional relationship to achieve a common objective.