Risk and crisis management
This chapter examines risk and crisis management in football, which begins by considering the nature of risk that is evident in the sport. Thereafter, the chapter adopts a business continuity approach to addressing risk. Using appropriate examples from both football and sport in general, the way in which risk can be managed is discussed via a four-step model. These steps are: identifying risks and hazards, identifying and assessing risk, risk assessment, and managing a crisis. The chapter concludes with a series of recommendations being made for what is an important, but sometimes neglected, aspect of the business and management of football.