ABSTRACT
The Human Resources (HR) function is the key partner in embedding Corporate Social Responsibility (CSR) and Sustainability initiatives in any organisation, as this can be achieved only when a company educates, engages and empowers its entire workforce. This chapter proposes that the HR function has a responsibility to be proactive in leading the way in establishing a company-wide CSR-enabled culture. It provides the case study about the bussiness of a woman named as Sharon Black. Sharon and Cathy were good friends, having met when Cathy was working as a consultant on a project to develop workforce initiatives to increase staff engagement at the company Sharon had worked for before Andromex. In addition to serving as a collaborative business partner, Cathy has been recognised for her intuitive abilities to engender trust and foster engagement across global employee populations of up to 5,000.
