ABSTRACT
In safety, health, environment and quality, three categories of compliance are evident: voluntary; legal/mandatory; and corporate. Compliance management in, for example, the supply chain relates to 'business support' or 'integrated management systems', which supplement front-line operational transactions. The multiplier effect in compliance management-related activity across many more areas of business means that organisations are looking to Information Technology (IT) to manage that activity. The software, Q SET Groupware, consists of eight modules that can be used as a stand-alone tool to manage a specific aspect of compliance, or combined into an integrated total-compliance tool. Waterford Crystal wanted an IT platform to support compliance management in the supply chain. ALSTOM Power wanted a fully integrated quality, environment, and health and safety software system running on Lotus Notes to support ISO 9000, ISO 14000 and, eventually, SMS 8800/OHSAS 18001, and to eliminate duplication of documents in each of the three areas.
