ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book explores the different dimensions of sustainability within the hospitality industry. It presents strategic decision elements for hotel managers embarking on a sustainable supply chain management initiative. The book explains how stakeholder management theory and triple bottom line performance theory should be combined with environmental stewardship for sustainable exotic tourism. It presents a deep review of the professional accountancy literature. The book also discusses the compliance or the deviant response: implementation patterns of the Trinidad and Tobago Tourism Industry Certification quality practice in Trinidad and Tobago, and explores the implementation patterns of a quality practice that has been introduced to the tourist accommodation industry in the Caribbean republic. It examines five dimensions of sustainability performance, namely economic, governance, social, ethical and environmental, and their relevance to the hotel industry.
