ABSTRACT
This chapter highlights two examples of small-town libraries that are breaking the mold for how youth can be served, engaged, and supported. Not only are these libraries helping meet the recreational and educational needs of youth, they are also acting as experience engineers. By “experience engineers,” we are describing librarians who are patron centered and taking iterative approaches to developing services and programs and collections that reimagine what can happen in the library space. Finally, librarians as experience engineers include nontraditional services, ideas, and spontaneity.
