ABSTRACT
Health workers have an important role to improve healthcare quality, and accurate calculation of workload determines the quality of human resource requirement plan. This study aimed to identify the need for pharmacists based on workload according to service standard in class A hospital’s inpatient care unit using Dr. Saiful Anwar Malang hospital as a study model. This study was a job analysis descriptive survey with Workload Indicator Staffing Needs (WISN) method. The population was all ward pharmacists. Quantitative data were obtained from direct observation on pharmacist activity. The instruments used were the observation guide, a stopwatch, and other secondary data forms. Based on the WISN, the hospital needs 43 ward pharmacists and has a problem on ward pharmacist shortage with a ratio of 0.58 (<1.00). With a total of 872 beds, pharmacist to patient ratio based on ideal workload is 1:21. It is concluded that the ward pharmacist workload is high.
