ABSTRACT

Official data from the National Civil Aviation Agency (ANAC) show that in 2015, 1.09 million flights were made by Brazilian companies, considering the total of domestic and international operations, and that from January to August 2016, there were half a million takeoffs in the country. Regarding the number of passengers transported, the National Transportation Confederation (CNT) recorded a turnover of 102.32 million passengers in 2014. This figure represented a real increase of 210.8% over 2000, when Brazilian airlines were responsible for the handling of 32.92 million. Ratifying this trend of growth, in 2015 the number of passengers transported reached the mark of 119.8 million, and only in the first half of 2016, 73.1 million people have already used the air route (ANAC, 2015).