ABSTRACT

The third communication training Best Practice, demonstrate technology proficiency, should be a focus for twenty-first century communication consultants, coaches, teachers, and trainers (CCCTT). The demonstration of a technology proficiency includes knowing what online tools are available, and their proper use for training development and delivery. This chapter discusses the rise of unique training modalities, especially e-learning, and previews tools available for CCCTTs. This chapter also provides a best practices framework for trainers who engage in online and blended training.