ABSTRACT

In spite of increasing evidence among researchers that information technology (IT) is culture bound in its very essence (Mòuritsen et al., 1991; Korpela, 1994; Hall et al., 1996), it is still a widespread belief among practitioners that IT is an objective and exact science, value-free and applicable to the same problem in different contexts (Mailing, 1992; Dvorak, 1997). This has clear consequences for the foundation of real life systems development and implementation of ΓΓ. Even though it is seen as the trend that more consideration is given to human interaction and to the whole organisational set-up in systems development and even in standard software, it is also a matter of fact that it is very seldom realised to what extent organisational and psychological issues are intertwined with IT.