ABSTRACT

This chapter addresses the challenges associated with cross-cultural teams. While there can be success when culturally diverse members of the workforce function as a cross-cultural team, there can also be challenges. Cross-cultural teams are usually assembled when organizations are operating in other countries, which results in a mix of cultural values and ideals. "When group members share common goals and values, cultural diversity leads to more beneficial outcomes". Hofstede's four dimensions of culture offer a framework for cross-cultural teams to understand power dynamics and work more effectively: power distance, uncertainty avoidance, individualism, and masculinity. The framework is particularly useful for understanding how cultural differences may impact organizations that are expanding into areas where differences in cultures may have an impact on successful outcomes. Creating an environment where cultural diversity is embraced and the knowledge from those who are diverse is utilized and valued are crucial for team effectiveness.