ABSTRACT

The article explores how passengers’ waiting experiences in public transportation have changed in the light of digitalization and the information age. Referring to the deployment of real time information systems (RTIS) at stops and stations, the article argues that we are witnessing an informational and perceptual transformation of waiting experiences generated by an increase of supplementary technologies that facilitate and ‘tame’ the wait. Presenting four speculative assessments regarding the ambiguities of such ‘directed’ waiting experiences, the article critically addresses the connection between information technologies and passengers’ in-transit experiences and calls upon focusing thematically on waiting as a disregarded mobility practice.