ABSTRACT

Co-production and co-creation are currently high on the strategic agenda of Danish municipalities and a range of initiatives are launched by public managers to enhance collaboration with citizens and public service users. This chapter presents a case study which describes a community development initiative in the Danish municipality of Roskilde labelled 'The Zebra City project'. The case study explores how the hands-off (governing) and hands-on (facilitating) leadership interventions enacted by the public administrators influenced the co-creation initiative, illustrating some general conclusions in terms of the link between leadership and co-creation. The 'linking leadership' interventions performed by the project manager turned out to enhance the co-creation process. The 'Zebra City' co-creation initiative has been evaluated mainly positively by the participants, stressing the development of stronger relations among the inhabitants across ethnic groups as well as among the public servants working in the local area.