ABSTRACT
Alternatively, shared services can be looked upon as a combination of decentral-
ization and centralization. An SSO combines the best of both worlds. It utilizes
economies of scale from centralized approaches. It also recognizes local needs and
leaves most decision power and control in the business units. Thereby an SSO actually
supports a decentralized approach by freeing up local resources to concentrate on
core operational activities. An SSO provides the platform to leverage economies of
scale and to combine the critical mass of skills. Smaller local units often have a
problem in attracting high potentials or sufficiently qualified finance resources. A
professional SSO offers a finance environment that helps attract competent finance
staff and thereby reduces risk and enhances quality.