ABSTRACT

In the academic and policy discourses on the emergence of the information society and the characterisation of the technologies that were driving, and would continue to drive it, the presence of the word communication has for the most part been overlooked. The society was to be an information society and the technologies were information technologies; the ‘C’ in ICT was given short shrift. EMTEL research, as reported in these pages, has, if nothing else, brought the ‘C’ back into ICT. And insofar as it has done this persuasively, we would argue that it represents a significant shift both in the nature of everyday life in European society and in our understanding of it. It signifies a turn to communication. This, at least, is what we want to argue in this brief conclusion.