ABSTRACT
Intercultural conflict management involves different cultural perspectives. Individuals need to mediate between their own and others' cultural systems, so that they can effectively solve their problems and improve their intercultural relationships. This chapter argues that in order to manage intercultural conflict effectively people need to turn our attention to the interactive process, and that the development of interculturality can provide us with a possible conflict management alternative. The discussion includes three parts: the definition of the concept of interculturality; a demonstration of how developing interculturality can help manage intercultural conflict; and the use of Sino–US face conflict management as an example of the effective development of interculturality. The development of interculturality is a dialogic process that involves two or more culturally different individuals. Interculturality connects two cultures and creates a space where individuals with differing cultural identities adapt to each other to develop an intercultural perspective and foster intercultural personhood.
