ABSTRACT
In the classroom the 'student experience' manifests itself through an expansion of student-centred education, which shifts the focus of instruction from subject knowledge to motivational teaching techniques and curriculum content that is relevant to the life experience of students. The shift to the 'student experience' can be formally said to have taken hold in British higher education with the publication of the Report of the National Committee of Inquiry into Higher Education in 1997. The effects on university education are devastating because universities are more concerned about student satisfaction, employability, the provision of modern facilities and comprehensive student support services and less about the pursuit of knowledge. Many believe that, as Oakeshott says, when lecturers engage in their daily scholarly activities students learn from them without having to be explicitly taught. A development that demonstrates the rising prominence of 'student experience' in higher education is the creation and expansion of jobs that have the 'student experience' at their heart.
