chapter  6
20 Pages

Social Skills and Communication

WithBrian H. Spitzberg, James Price Dillard

What does it mean to be a skilled person? Ordinarily, when we think of skill, we think of ability, capability, and proficiency. A skilled architect is one knowledgeable in the trade, the terms, and the tasks of designing buildings. He or she is able to produce products such as blueprints that are relatively error-free and meet the demands of the clients and context. A skilled tennis player knows the rules and tactical requirements of the game, and he or she is able to demonstrate this knowledge on the court through consistent performance at a reasonably high level of success.