ABSTRACT

Today, consumers expect to trade in an old product when they buy a new one. Consumer demand for clean manufacturing and recycling is increasing, many times leading to legislation as well. Consequently, retailers expect original equipment manufacturers (OEMs) to set up a proper RL systems and networks. Recovery of products for remanufacturing, repair, reconguration, and recycling can create protable business opportunities. The ability to quickly and efciently handle the return of product for necessary repair can be critical. Similarly, the value of returned products may decrease more rapidly than their new counterparts, so the disposition decisions and their implementations need to be quick and effective. Firms in sectors like consumer durables, automobiles, print, pharmaceuticals, electronics and telecom, rms offering leasing and logistics services, and the rms venturing into green products market specially need to focus on RL. By determining the factors that most in¦uence a rm’s RL undertakings, it can concentrate its limited resources in those areas; rest may be outsourced. However, third-party logistics collection costs act as direct costs to supply chain and may not always be the best choice.