ABSTRACT
This chapter reviews the implications of e-commerce (EC), especially Internet shopping, on transport, and discusses how city logistics can solve the last-mile issues of home delivery in EC. It is not always true that an increase of small-lot freight transport worsens road trafc conditions in urban areas. Parcel delivery companies consolidate efciently the goods ordered, and transport them in a milk-run manner. Furthermore, passenger trips with a shopping purpose could be reduced by EC to some extent.
