ABSTRACT

The structured design methods based on task analysis integrate human factors and software engineering in the design process. This paper describes the application of MUSE (Lim and Long 1994), a human factors structured design method, to the design of air traffic control systems in European airport control towers. The air traffic management is widely acknowledged as a complex domain and the application of human factors structured methods to design is both relatively novel and seldom reported in the literature. The Method For Usability Engineering (MUSE) is supposed to overcome important criticisms concerning the applicability of task analysis (Lim 1996). These include: the requirement for an existing system, the focus on analysis rather than design, the limited scope of application in the design cycle, the under specification of the application domain, the inadequate documentation of outputs, the little guidance in the selection of a particular method.