ABSTRACT

Consultants on an organizational change contract typically find themselves working with individuals, teams, and intergroup dynamics at various levels of the change process. The situations that produce the need for these interventions emerge from the actual experience of the change process as it unfolds, and so they may appear haphazard. Actually, they are a central aspect of large system change, as organizational change comprises individual change, team change, and change across functions and teams. This chapter focuses on how individual, team, and interdepartmental group and organizational level change are systemically interdependent to provide consultants with useful working concepts for large system change.