ABSTRACT

KEY CONCEPTS TO REMEMBER ➤ There is a natural narrative connection between ‘What is the explanation of the symptoms or sensations I’m experiencing,’ and ‘What do I do about it?’

➤ We view labeling a patient as ‘non-compliant’ as a narrative failure. ➤ Empathy is a complex cognitive, socio-cultural phenomenon essential to narrative. Understanding the patient’s emotions, our own emotions, and how they interact is necessary for storytelling and story listening.