ABSTRACT
The post-occupancy evaluation (POE) of buildings is a vital component in the construction of complex built environments. It is only from a sound understanding, based on robust evidence, of how a building works in use that the design process can be developed to produce the built environment that satisfies the needs of the occupants, owners and the larger environment in terms of reduced carbon emissions. The history of POE goes back to the 1960s in the UK and was even designated as Part M of the Royal Institute of British Architects (RIBA) Plan of Work (Cooper, 2001).
