Over the last decade or so research into bullying, emotional abuse and harassment at work, as distinct from harassment based on sex or race and primarily of a non-physical nature, has emerged as a new field of study. Two main academic streams have emerged: a European tradition applying the concept of 'mobbing' or 'bullying' and the American traditi

part |2 pages

Part 1 The problem

chapter 2|31 pages

By any other name

American perspectives on workplace bullying

chapter 3|17 pages

Bully/victim problems in school

Basic facts and an effective intervention programme

chapter 4|22 pages

Sexual harassment research in the United States

What is sexual harassment?

part |2 pages

Part 3 Explaining the problem

chapter 8|20 pages

Individual antecedents of bullying

Victims and perpetrators

chapter 11|12 pages

Explaining bullying at work

Why should we listen to employee accounts?

chapter 12|14 pages

Bullying at work

A postmodern experience

part |2 pages

PART 4 Managing the problem: ‘best practice’

chapter 13|12 pages

Bullying policy

Development, implementation and monitoring

chapter 16|14 pages

Workplace bullying: the role of occupational health services

The role of occupational health services aIntroduction

chapter 17|13 pages

To prevent and overcome undesirable interaction

A systematic approach model

chapter 18|13 pages

Challenging workplace bullying in a developing country: the example of South Africa

The example of South Africa Workplace bullying in South Africa

part |2 pages

PART 5 Remedial actions: a critical outlook

chapter 22|13 pages

Bullying and human resource management

A wolf in sheep’s clothing?

chapter 23|16 pages

Tackling bullying in the workplace

The collective dimension

chapter 24|13 pages

Workplace bullying and the law: towards a transnational consensus? D AV I D YA MADA

Towards a transnational consensus?

chapter 25|5 pages

Bullying at work

The way forward