Patients are increasingly encouraged to take an active role in managing their health and health care. New technologies, cultural shifts, trends in healthcare delivery, and policies have brought to the forefront the "work" patients, families, and other non-professionals perform in the pursuit of health. This volume closely examines notable application areas for the emerging discipline of Patient Ergonomics – the science of patient work.

The Patient Factor: Applications of Patient Ergonomics, Volume II reviews the definition of Patient Ergonomics and discusses the application of Patient Ergonomics across contexts. It analyzes patient work performed in emergency departments, transitions of care, home and community settings, retail pharmacies, and online communities. It also examines applications to groups including veterans, pediatric patients, older adults, the underserved, and people engaged in health promotion.

The Patient Factor is ideal for academics working in health care and patient-centered research, their students, human factors practitioners working in healthcare organizations or at technology companies, frontline healthcare professionals, and leaders of healthcare delivery organizations.

part Section I|12 pages

Introduction to Applications of Patient Ergonomics

chapter 1|10 pages

Patient Ergonomics

Attending to the Context of Settings and Populations

part Section II|92 pages

Patient Ergonomics Settings

chapter 3|19 pages

The Patient Ergonomics Approach to Care Transitions

Care Transitions as a Patient Journey

chapter 4|20 pages

Patient Ergonomics in the Wild

Tailoring Patient Ergonomics Models and Methods to Home and Community Settings

chapter 5|17 pages

Community Retail Pharmacies

The Incipiency of Patient Ergonomics Research in the Retail Pharmacy Setting

chapter 6|18 pages

Online Communities and Social Networks

Considering Human Factors and Patient Ergonomics

part Section III|99 pages

Patient Ergonomics Populations

chapter 7|18 pages

Designing for Veterans

chapter 10|24 pages

Underserved Populations

Integrating Social Determinants of Health into the Study of Patient Work

chapter 11|17 pages

Health Promotion

Patient Self-Management, Cognitive Work Analysis, and Persuasive Design